1. Introduction

At Sri Radhaa Textiles, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website and services. By using our website, you agree to the terms of this policy.

2. Information We Collect

We collect personal information that you provide when you make a purchase, sign up for our newsletter, or contact us. This may include your name, email address, phone number, billing and shipping addresses, and payment information. We also collect non-personal information, such as IP addresses and browser data, to improve the functionality of our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfil your orders
  • To communicate with you regarding your orders and inquiries
  • To provide you with promotional updates, newsletters, or offers (if you’ve opted in)
  • To improve our website, products, and services
  • To comply with legal obligations

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers, such as payment processors and delivery companies, to help facilitate your orders. These third parties are obligated to maintain the confidentiality of your data and use it only for the purposes specified by us.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and gather analytics. Cookies are small files placed on your device to collect information about your browsing behaviour. You can control the use of cookies through your browser settings.

6. Data Security

We implement a variety of security measures to protect your personal information, including encryption and secure server technology. While we strive to keep your data secure, please be aware that no method of transmission over the internet is 100% secure.

7. Accessing and Updating Your Information

You have the right to access, correct, or delete your personal information. If you would like to make any updates to your data, please contact us directly through the contact details provided below.

8. Retention of Data

We will retain your personal information only as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the revised policy will be effective immediately upon publication.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.